Public Office Opening Hours:

The Visa Office (London) is located at 114a Cromwell Road, London SW7 4ES.

To lodge applications (only):

Monday to Friday:  9:30am to 12:00 noon
Please take a ticket from the dispenser and wait until your number is called.  Tickets are available from the dispenser until 12 noon. 

All customers who have taken a visa ticket from the dispenser before 12 noon will be seen that day.  Customers who arrive after 12 noon and do not have a ticket will not be seen. 

 Visa Collection: (only):

Monday to Friday:  2:30pm to 4:00pm
You must bring your visa receipt with you when collecting your visa.  If you are collecting on behalf of someone else, you will need the receipt, photo ID and a letter of authorisation from the person whose passport & visa you are collecting. 

Phone Queries:

Information on Irish visa requirements can be obtained by calling a premium rate number, 0906 6610197.  This facility is only available to callers from UK (excluding Northern Ireland) and, as it is a premium line, calls cost £1.50 per minute (calls from different network providers or from mobile phones may cost more).

Opening hours for this line are 9.00 am to 5.30 pm Monday to Friday. Please note that the Visa Office call centre service will close at 2.00 pm on Christmas Eve and re-open on the 27^th of December.